The shipment arrived in great condition. We have not opened any of the bottles to use. I was a little concerned until I researched the product and found the Lux Mundi company had changed their labels. One suggestion I would make for your site is to show the paraffin as odorless and smokeless. I made the mistake of buying a different brand before we started using Lux Mundi and we had nothing but issues with smoke on the ceiling, odor and the other product also set off a smoke detector one Sunday during service. This paraffin burns clean and odorless.